Effective Date: 2026

Unlimited IT Solutions ("we", "our", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect the following types of information:

Personal details (name, email address, phone number) when you create an account or place an order
Delivery address for shipping purposes
Payment information (processed securely through our payment provider)
Browsing behaviour and device information through cookies
Communication history when you contact our support team

2. How We Use Your Information

To process and fulfil your orders
To communicate with you about your orders and account
To provide customer support
To improve our website and services
To send marketing communications (only with your consent)
To comply with legal obligations

3. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption.

4. Third-Party Sharing

We do not sell your personal information. We may share your data with trusted third parties only for the purpose of fulfilling orders (e.g., courier services, payment processors). These parties are contractually obligated to protect your data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Your Rights Under POPIA

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your personal information
Withdraw consent for marketing communications
Lodge a complaint with the Information Regulator

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are retained for a minimum of 5 years for tax and legal purposes.

8. Contact

For privacy-related enquiries or to exercise your rights, contact us at:
Email: info@unlimitedits.co.za
Phone: 039 314 4359
Address: 202 Marine Drive, Ramsgate, 4285

Privacy Policy