Proactive IT Support, Not Reactive Panic.
Stop waiting for things to break. Our maintenance plans keep your tech running smoothly with regular checkups, priority support, and guaranteed response times.
Basic
Perfect for individuals and home offices who want peace of mind.
- Unlimited remote support
- Quarterly system cleanup & optimization
- Priority queue for repairs
- Antivirus monitoring & updates
- 10% discount on parts & accessories
- Email & phone support (business hours)
Business
For small businesses that need reliable, proactive IT support.
- Everything in Basic
- Monthly on-site visit
- Network monitoring & alerts
- 4-hour response time guarantee
- Up to 5 devices covered
- Backup verification & testing
- 15% discount on parts & accessories
- Priority WhatsApp support
Enterprise
Full-service IT management for businesses that demand the best.
- Everything in Business
- Dedicated technician assigned
- Server management & monitoring
- 1-hour response time guarantee
- CCTV system monitoring
- Unlimited devices covered
- Weekly on-site visits
- 20% discount on parts & accessories
- 24/7 emergency support line
- Quarterly IT health reports
Frequently Asked Questions
Can I upgrade or downgrade my plan?
Absolutely. You can change your plan at any time. Changes take effect at the start of your next billing cycle.
Is there a contract or lock-in period?
No long-term contracts. All plans are month-to-month. Cancel anytime with 30 days notice.
What counts as a "device" on the Business plan?
Any computer, laptop, server, or network device (router, switch, access point) counts as one device. Peripherals like printers and monitors don't count.
Do you cover Apple/Mac devices?
Yes! All plans cover Windows, macOS, and Linux devices. We're experienced with all major platforms.
What happens if I need on-site support on the Basic plan?
On-site visits are available at our standard callout rate (from R350), but you'll always get priority scheduling over non-plan customers.